Shipping & Returns
Thank you for shopping with us.
Below is our standard shipping policy for all orders placed through our website.
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Order Processing & Production Time
Each ring is custom-made to order. Please allow7 to 10 business daysfor the crafting and quality-checking process before your item is ready for shipment. You will receive a confirmation email once your order is completed and dispatched.
Shipping Within Dubai
We offer fast and reliable delivery across Dubai:
- Standard Delivery (1–2 business days) – FREE
- Same-Day Express Delivery – Available for select areas in Dubai (fees apply; order cutoff at 12 PM)
Shipping Across the UAE
For orders outside Dubai, delivery typically takes 2–4 business days, depending on your location.
- Abu Dhabi, Sharjah, Ajman – 2–3 business days
- Fujairah, Ras Al Khaimah, Umm Al Quwain – 3–4 business days
Shipping Carriers
We use trusted local courier partners to ensure safe and timely delivery. A tracking number will be provided once your order is dispatched.
International Shipping
Currently, we only ship within the UAE. For international inquiries, please contact our support team.
Delays & Exceptions
Please note that during peak seasons, public holidays, or due to unforeseen circumstances (e.g. weather or courier delays), shipping times may vary slightly. We appreciate your patience and will keep you updated.
If you have any questions regarding your order or shipping,
feel free to contact our customer service team at info@hervé.com